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Emergencies & Outages

Experiencing an emergency or outage? We’ve provided a list of resources to help put you in touch with the right contacts.

Device Emergencies & Outages<br />

Experiencing a power outage?

Unless you know the outage has been caused by an ElectraNet tower or cable failure, you should follow the below steps.

If it is a life threatening emergency call 000.

What should I check?

We’ve provided a list of resources to help put you in touch with the right contacts.

Step 1
Step 1

Check to see if you are the only property affected.

Step 2
Step 2

Check your main switch.

Step 3
Step 3

Test the affected powerpoint with an electrical device (eg lamp or hairdryer).

Step 4
Step 4

Check SA Power Networks for current outages, or to report an outage.

Get in Touch

If the outage has been caused by an ElectraNet tower or cable failure, contact us.

Contact Us
Get in Touch
Get in Touch